Privacy Policy

Last Updated: February 15, 2025

At Staffluent, a registered brand of VenueBoost Inc., we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”) and use our workforce management platform, including our mobile applications and related services (collectively, the “Services”). By accessing or using our Services, you agree to this Privacy Policy.

1. Information We Collect

1.1 Website Data

  • Personal Information: Name, email address, phone number, and company name when voluntarily provided
  • Usage Data: Pages visited, time spent on pages, and interaction patterns
  • Device Information: IP address, browser type, and device details
  • Cookies and similar tracking technologies to enhance user experience and analyze trends

1.2 Employee Data

We collect the following information for employees:

  • Personal identification information (name, email, phone number, photo)
  • Employment details (employee ID, department, role, team assignments)
  • Time and attendance records
  • Location data when using mobile app features
  • Project and task activities
  • Performance metrics and activity logs
  • Clock in/out records and break times
  • Communication history within the platform

1.3 Client Data

For our clients, we collect:

  • Business contact information
  • Client type categorization (Individual/Business)
  • Service requests and requirements
  • Project details and specifications
  • Payment and billing information
  • Support ticket history
  • Client feedback and ratings

1.4 Management Data

For team leaders and operations managers:

  • Team performance metrics
  • Project progress tracking
  • Resource allocation data
  • Quality inspection records
  • Compliance monitoring data
  • Team schedule and shift information

2. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our services
  • Improve, personalize, and expand our Site and service offerings
  • Understand and analyze how you use our Site
  • Communicate with you, including for customer service, updates, and marketing purposes (with your consent where required)
  • Process transactions and send related information
  • Comply with legal obligations and enforce our terms

2.1 Core Platform Functions

  • Time tracking and attendance management
  • Project and task management
  • Team communication and collaboration
  • Client service delivery
  • Payroll processing
  • Performance monitoring and reporting

2.2 Analytics and Improvements

  • Analyzing usage patterns to improve our services
  • Generating performance metrics and reports
  • Optimizing resource allocation
  • Enhancing user experience

3. Information Sharing

3.1 Third-Party Service Providers

We may share your information with trusted third-party vendors who assist us in:

  • Operating our Site and services
  • Processing payments
  • Providing hosting services
  • Analytics and performance monitoring

These vendors are obligated to protect your data and only use it as directed by us.

3.2 Legal Requirements and Business Transfers

  • We may disclose information if required by law or valid legal requests
  • In the event of a merger, acquisition, or asset sale, your information may be transferred
  • We ensure continued protection of your data in such events

4. Location Services

Our mobile app uses location services for:

  • Time tracking verification
  • Project site check-ins
  • Route optimization
  • Attendance verification

You can control location tracking through your device settings and app permissions. Disabling location services may limit certain app features.

5. Data Security

We implement appropriate technical and organizational measures to secure your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection
  • Regular security updates

However, no security system is impenetrable, and we cannot guarantee absolute security.

6. International Data Transfers

Your information may be stored and processed in the United States or other countries where our service providers operate. By using our Site, you consent to the transfer of your data to countries that may have different data protection laws than your jurisdiction.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access your personal data
  • Correct inaccurate data
  • Request data deletion
  • Export your data
  • Restrict data processing
  • Object to processing
  • Withdraw consent
  • File a complaint

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: contact@staffluent.co

Address: 222 East 44th Street, New York, NY 10017, United States